Information for new patients

FIRST APPOINTMENT AND COUNSELLING

First examination is FREE!

If you’d like to make your first appointment, please call us on  00385 51 315 876 or mobile phone 00385 95 315 8760 (Viber and WhatsApp) or send us an email at: info@identic.hr

   You can also fill in a form on  contact form on our  contact site.

When visiting us for the first time we kindly ask you to bring all your medical documents (teeth scans, old photos if you want to restore your previous appearance).

Besides, you’ll be asked to fill in a questionnaire on your health.  This is a standard procedure giving us the insight into your health condition in order to prevent further problems.

You’ll be also asked contact information so we can get in touch with you if an appointment is to be re-scheduled.

ONLINE OFFER

Even if you don’t live in Rijeka i.e. you’re coming from some other city or even a country and you’re interested in dental services in our clinic we can provide you with both an in-depth dental plan and budgeting.  All you have to do is fill in our contact form with all your data, describe your dental problem and attach your panoramic jaw screen. Then, we’ll draw up your treatment plan together with a cost breakdown. 

We’ll send you these within 24 hours at most: we’ll also kindly ask you to confirm its receipt. After you’ve revised the plans and in case you’ve got any questions we’ll phone you and explain any issues bothering you.  If our offer is acceptable to you, we’ll make the first appointment and start the therapy as defined by the plan.

PAYMENT METHODS

Since our major priority is a good care of our patients we’ll make every effort to make your visit to our clinic as comfortable as possible.  After the first examination has been done and counselling given, a written therapy schedule as well as cost estimate are provided, of course, as reasonably priced as possible.

Payment can be made in cash or with credit cards such as Visa, Maestro, Mastercard or American Express.

If treatments are more complex the total amount can be paid in several instalments that follow therapy stages.